Shipping Policy

At Enchanted Sewing, each order is prepared with care and attention to detail. Please review our shipping policy before placing your order.

Processing Time

In Stock items are typically processed within 3–7 business days unless otherwise stated in the product description.
Custom or made-to-order items require additional time (4-5weeks, unless stated otherwise). You’ll receive an email once your order has shipped.

Shipping Rates & Delivery

We currently ship within Canada only. 

Shipping costs are calculated at checkout based on your location and selected delivery method. Delivery times vary depending on the destination and carrier. Please note that shipping delays may occur due to weather, holidays, or carrier issues, which are beyond our control.

Local Pickup

If you’re local, you may choose free local pickup at checkout. You’ll receive an email notification when your order is ready & please send us a message / email with the date and approximate time of when you will be picking up your order to ensure your package is outside.

Order Tracking

A tracking number will be provided (if applicable) once your order has shipped so you can monitor your delivery.

Lost or Delayed Packages

Enchanted Sewing is not responsible for packages that are lost, stolen, or delayed during transit. If an issue occurs, please contact the shipping carrier directly for assistance.

Incorrect Address

Please ensure your shipping address is correct before completing your order. We are not responsible for orders shipped to an incorrect address provided by the customer.